The application marketplace is overflowing with the ‘latest and greatest’ tools that enhance your business’ AI and automation capabilities. Determining which tools will truly ‘enhance’ company efforts and which cause more complexities than their worth can be difficult. Compounding the confusion, tools that streamline teamwork and cut down busy work are no longer just “nice to have”—they’re essential to keeping up with the competition. 

Atlassian’s powerhouse collaboration platform, Confluence, has distinguished itself from the pack by introducing powerful AI features that simplify content creation, automation that eliminates manual tasks and secure sharing options for external users. Confluence has identified itself as not just ‘the latest and greatest tool’ but an application solution that provides real results, transforming how teams get work done.

Let’s explore these features and how they can make your workday easier.

AI: Your New Assistant for Content and Organization

Unfortunately, employees spend an incredible amount of time searching for information. Depending on the report you read, times range from 1.8 hours to upwards of three hours. What all reports do agree on is the need for a solution. Confluence is taking on this issue with AI-powered enhancements that simplify how teams find, create and organize information. 

  • Smarter Search: AI uses natural language processing (NLP) to understand your search and deliver results tailored to your needs. 
  • Improved Content Creation: AI in Confluence can also assist users in generating content, summarizing pages and providing writing suggestions, all aimed at saving time and improving the quality of the documents being created.

Automation: Farwell Tedious Tasks

Manual, repetitive tasks can drain everyone’s time. That’s where Confluence’s new automation capabilities come in. It lets you streamline your workflows with just a few clicks or a natural language search.

  • Automation Through Natural Language: Confluence enables users to create automations using simple, conversational language. For example, users can set up triggers like “When a page is updated, notify team members,” without needing to input complex scripting or coding.

Examples include task assignment automation, project workflow tracking and reminders for content updates, which help teams stay organized and productive without manual intervention.

Sharing Content with External Users: Collaborate Securely

Whether you’re working with clients, partners or contractors, sharing information outside your organization can be difficult. Confluence’s new sharing features make outside sharing seamless, secure and budget-friendly with public linking.

Sharing public links provides access to specific content but comes with important security measures:

  • Internal Restrictions Don’t Apply: Public links bypass internal view restrictions, so anyone with the link can access the shared content. Always double-check what you’re sharing to avoid unintended access.
  • Sensitive Information is Hidden: External viewers see a safe, view-only version of the page that excludes sensitive elements like page trees or macros.
  • Child Content Isn’t Included: Each public link is specific to one page. To share related pages, generate separate links for each, to ensure precise control over access.

Automating Responses to Sensitive Data

Data security is a top concern, especially with rising cyber threats. That’s why Confluence now integrates Guard Detect with its automation features to help you respond swiftly when sensitive data is detected. Here is how it works:

  • Customizable Automation Rules: With Confluence’s new content scanning alert trigger, you can build your own automation rule or use pre-made templates to respond quickly and efficiently to sensitive data alerts. These automation actions can help you manage sensitive data risks without manual intervention, ensuring compliance and security. 


The latest updates in Confluence have one goal: to help teams work smarter, not harder. With the improved Atlassian tool, saving time, eliminating busy work and securely collaborating with external users are the features empowering your team to focus on high-value tasks that drive results.

If you’re ready to maximize the potential of this powerful tool, Forty8Fifty Labs can help. As a five-time Atlassian Partner of the Year and an Atlassian Enterprise Platinum Solution Partner, we have the expertise to implement the right Atlassian solutions that fit your business needs. Ready to get started? Start your Atlassian licensing consultation today and give us a call.

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